RIGHT TIME STORE POLICY:

We ship to every state in USA and most countries of the world. All orders received on a business day before 3:00 PM US Mountain Time (22:00 GMT) are processed and shipped the same day. Your order will be shipped once payment is approved and billing/shipping street address and zip code is verified with your credit card company. For your and our protection, orders must be shipped to your billing or a verifiable (on file at your bank) alternate shipping address. Please notify your credit card company of this alternate shipping address prior to placing your order - it will save us all a lot of time and shipment will be made much faster.

All orders are handled by FedEx Ground or Air service with a free e-mail tracking notification and an optional fee based signature required service.
FedEx will deliver only to a physical street address; no PO Box deliveries can be made (US Armed Forces APO and FPO are the only exceptions).
Please note: FedEx, like many other shippers today, considers watchbands objects of jewelry and will only insure Ground shipments up to $150.00, thus making this shipping method not allowed by our shopping cart for purchases over this amount. To accommodate our customers for that, we offer a subsidized Air shipping method instead.

Discounted shipping rates are:

GROUND 1-5 business days (Contiguous US) - $7.95, and FREE for order over $100.00
TWO business days (US only) - $15.00, and FREE for orders over $150.00
NEXT business day (US only) - $25.00, and only $15.00 for orders over $150.00
EXPRESS 1-3 days (International) - $35.00, and only $30.00 for orders over $150.00

If a shipping address error was made on the order form, FedEx will charge a $10.00 address correction fee that will be passed on to the customer, please, check your billing and shipping addresses very carefully.

ALL SHIPPING, HANDLING, and INSURANCE CHARGES ARE NON-REFUNDABLE!

Colorado residents are charged 4.1% state sales tax. Denver residents are also charged 3.5% city sales tax. We do NOT collect taxes for any other cities, states or countries.

International customers, usually, have to pay an import duty fee imposed by your country's customs office, as you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Customs forms for all international packages list the value and the product type. You may hire your own broker or FedEx will assist in this process. In case you accept the package and do not pay, we will charge your card for all the fees imposed by FedEx in your country.

SECURE SHOPPING GUARANTEE:

The Fair Credit Billing Act states that you cannot be held liable by your bank for more than $50.00 of fraudulent charges on your credit card. We are so confident in our security that if you are held liable for any part of the $50.00, we guarantee to cover that amount, up to the full $50.00. We will cover this liability only when fraudulent use of your credit card came as a result of transactions made at WatchBandsOnLine.com, through no fault of your own. You must contact and notify your credit card company immediately in the event of fraudulent use of your credit card, following their rules and procedures.

ORDER:

We request information from the customer on our order form. A customer must provide contact information (such as name, email, and billing/shipping address and valid phone number) and financial information (such as credit card number, expiration date, and security code). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user. Once the order is processed the order form is SHREDDED!

WatchBandsOnLine.com ABSOLUTELY does NOT share or sell any information about its customers!!!.

Special Order Merchandise - items that are not normally stocked by us or quantities larger than 3 of any one item , but available from the distributor and we would be happy to bring it in at customer's written/verbal request or by placing a web order for item marked "special order". We will notify, within 24 hours, on how long it would be before item will ship. You will be charged for this item as soon as we placed the order with factory or distributor. Some special order items are made for each customer and may take 30 to 60 days to produce, plus delivery time.
Special Order Merchandise has a 15 day return privilege but with a 25% re-stocking fee.

WatchBandsOnLine.com tries to satisfy every client and if, for some reason, you are not completely happy with your band purchase, we extend a fifteen (15) day return privilege. Please follow these simple guidelines to speed up this transaction:

Before returning an item, you must contact us first by an e-mail at Returns for a Return Authorization number. WE WILL REFUSE DELIVERY OF ANY PACKAGES WITHOUT A RETURN AUTHORIZATION (RA#_____) NUMBER WRITTEN CLEARLY ON A BOX!

The bands to be returned must be in the same brand new and unworn condition with all original packaging and pins (if were supplied). "New and unworn" means that there are no scratches, marks, or blemishes on the band or clasp; there are absolutely no signs of attempts to put it on the watch, being sized or altered in any way. This is a very important provision of our policy and we are very firm about it, because we do not resell used (even slightly) products, only 100% new genuine bands. It takes approximately 2-3 days to process your refund once the band is back in our possession.

If you would like to RETURN an item for credit - we will refund full purchase price of the item(s), less original shipping, handling and processing costs (a minimum return fee of $15.00 applies).
If you would like to EXCHANGE for a different size or product - minimum return fee will be waved, you will only pay for a new shipping and a price difference, if applies. Returns must be sent back prepaid with original receipt; and we recommend a traceable and insurable shipping method offered by major shippers. It is very unsafe to send it back in a stamped envelope without tracking or signature service.

Please, address packages to:
Right Time
1485 S. Colorado Blvd., Ste. # 125
Denver, CO 80222
RA#______

While WatchBandsOnLine.com endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. Moreover, WatchBandsOnLine.com may make modifications or changes to the site or the information, materials, products, and services described in this site at any time and for any reason. Items shown on pages of WatchBandsOnline may look different, have a different stock, or vendor number from the actual shipped items. It dose not in any way constitutes a switch of merchandise, only that such merchandise changes from time to time in its physical appearance or numerical identification due to vendor's modifications or improvements. WatchBandsOnLine.com and its holding company RightTime.com,Inc. is not responsible for and need not to honor any typographical or pricing errors on the site; WatchBandsOnLine.com reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions. You assume the sole risk of making use or relying on the information, materials, products, and services available on this site. WatchBandsOnLine.com makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained in this site for any purpose. Except as set forth in the WatchBandsOnLine.com warranty policy statement applicable to products sold on the WatchBandsOnLine.com website, all information, materials, products, and services are provided "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.